![]() You will need your Capital One account number, a valid email address, your postal code, and the 3 digit CVV security code on the back of your most recently issued card to sign up for an account if you do not have one.įor questions pertaining to partnership cards or escalation of a customer service issue, be sure to visit the Capital One page for more information. If you prefer to contact Capital One through secure e-mail, then you will need to have an online banking account. To check on the status of a Capital One credit card application, call 1 (877) 277-5901 and use Option #3. Associates are available 9am-5pm ET Monday thru Friday. You will need to have your account permissions setup to post on their page/account. The other address details are the same.Ĭapital One also offers account holders the chance to contact customer service associates on Facebook and Twitter. While there isn’t a dedicated Capital One Platinum Secured customer service line, Capital One’s credit card support team will be able to assist you. To write Capital One customer service, use the following address: You can reach the Capital One Platinum Secured Card customer service over the phone at (800) 227-4825. Associates are available on this line 24/7 as well. For Capital One customers outside Canada and the US, then contact (804) 934-2010 and call collect. The general correspondence number is also where any questions about Capital One Rewards may be directed. The number to contact when in Canada or the United States is 1 (800) 481-3239 and associates are available 24/7. You can reach the Capital One Platinum Secured Card customer service over the phone at (800) 227-4825. Capital One offers account holders the chance to contact customer service by phone or by mail for general correspondence.
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